Stigma, language and lived experience
Perhaps one of the most pervasive mental health burdens is stigma. Ms Lucia Feito Allonca, (Spain) a lived experience advocate and speaker at the session, described stigma as “a shadow that follows you everywhere.” It arises from media portrayals, public misconceptions, and even interactions with healthcare providers—and is often internalised by people living with diabetes. The consequences? Shame, secrecy, skipped treatments, and poorer health outcomes.
An international consensus published in 2023 sought to end diabetes stigma and discrimination. Outcomes found that four in five adults with diabetes experience stigma and one in five face outright discrimination. The consensus calls for respectful and inclusive language, as well as better representation of people living with diabetes in public discourse.
Language matters. As Lucia emphasised, “I am a person living with diabetes—not a diabetic.” Words shape perception, and perception shapes care. The “No Diabetes Stigma” pledge—launched globally—urges healthcare providers, organisations, and individuals to commit to non-judgmental, person-first approaches.
The role of technology: double-edged impact
Diabetes technology, from insulin pumps to continuous glucose monitors (CGMs), has transformed care, but it can also increase mental burden. Dr Katherine Barnard-Kelly (UK), another session speaker, urged providers to weigh the benefits and drawbacks.
“Technology increases visibility,” she noted. “For some, this brings safety. For others, it is a constant reminder of their condition.” Alarms can trigger anxiety, data-sharing can feel intrusive, and over-monitoring may promote perfectionism or burnout.
Despite the potential, access to technology is unequal, often influenced by socioeconomic status, health literacy or healthcare provider bias. As Professor Kelly stressed, access needs to be equitable, with choices shaped by the needs of the person living with diabetes—not by assumptions.